The usage of chatbots in customer service became one of the leading trends of the outgoing year. In 2018 applications will need the ability to recognize the little nuances of our speech. The users want to get a response from their software by asking questions and giving commands in natural language, and not thinking about the “right” way to ask. The development of NLP and its integration into computer programs will be one of the most exciting challenges of the 2018 year, and we have high expectations about it.
What is a simple task for a human — to understand the tone of speech, it’s emotional coloring, and double meaning — is also a difficult task for a computer that is accustomed to understanding the language of specific commands. These complex algorithms require many steps of predictions and computations, all of them must occur in the cloud and a split-second. With the help of NLP, people will be able to ask more shaded questions and receive apposite answers and, as a result, make better insights on their problems.
1 comments:
It's very much used in AI...
EmoticonEmoticon